Memorial Health Credit Union

We’re taking internet security to a higher level! New advances in Internet Banking products and services are introduced every day and we try to ensure we always have the most sophisticated financial tools available for our Internet-savvy customers.

That’s why we are pleased to announce that on March 18, 2009, we will be upgrading to the latest version of Internet Banking, which includes a new Advanced Authentication security feature.

Your Internet Banking service is being upgraded! The features and functions within Internet Banking will remain the same, however, the way you login to Internet Banking will change. Your new login will include:

A secret image and caption: When you first logon to Internet Banking with this new security feature, you will select your own secret image and set-up an image caption. We will always display your image and image caption before you are asked to enter your password on our website.
Multi-Layer Security: This new authentication method allows the security system to authenticate your computer in order to ensure that the sign-in is not a fraudulent attempt to access your account information.
Three Challenge Questions: In addition, upon your first login of the new system, you will be asked to setup three challenge questions that will be used for verification purposes if the security system does not recognize your computer.

All you need to remember about our new security feature is simple: Once you’ve signed up, never enter personal information, such as password, without seeing your personal security image first.

There will be a frequently asked questions document available on our website. If you cannot find the answers to your questions, feel free to e-mail us at [email protected] or call us at 354-8100.

We are constantly striving to offer you the best products and services. Once you’ve had a chance to use our new Internet Banking service, please feel free to let us know what you think. And, as always, if you have any questions, please do not hesitate to call or stop in.